[{"data":1,"prerenderedAt":153},["ShallowReactive",2],{"site-en":3,"work-en-ticket-machine-zvv":28},{"site":4,"hasNotes":27},{"id":5,"contactIntro":6,"currently":7,"cv":16,"education":17,"email":18,"extension":19,"github":20,"linkedin":21,"meta":22,"name":23,"positioning":24,"stem":25,"__hash__":26},"site\u002Fsite.yml","Got a tricky problem? Send it my way.",[8,12],{"label":9,"detail":10,"href":11},"OWT","80%","https:\u002F\u002Fowt.swiss",{"label":13,"detail":14,"href":15},"Kymu","20%","https:\u002F\u002Fkymu.ch","\u002FStepan_Vedunov_CV.pdf","BA Interaction Design, ZHdK","stepan.vedunov@outlook.com","yml","https:\u002F\u002Fgithub.com\u002Fstepppen","https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fstepan-v-0242b2226\u002F",{},"Stepan Vedunov","Interaction designer working between design and code.","site","8FZcVnaHxYGO3g9vOJm15-KQGCvJZMMcFg1L1uR-md8",false,{"entry":29,"next":151},{"id":30,"title":31,"body":32,"confidential":27,"context":124,"cover":125,"date":128,"description":122,"extension":129,"hero":128,"href":128,"keyVisuals":128,"links":128,"meta":130,"myRole":131,"navigation":136,"org":137,"outcome":138,"path":139,"quote":128,"reflection":128,"results":140,"role":142,"seo":143,"services":128,"status":144,"stem":145,"tags":128,"team":146,"tier":147,"timeframe":148,"tldr":128,"tools":128,"year":149,"__hash__":150},"work\u002Fwork\u002Farchive\u002F4.ticket-machine-zvv.md","ZVV ticket machine",{"type":33,"value":34,"toc":121},"minimark",[35,72,81],[36,37,40,55,67],"cs-section",{"n":38,"title":39},"01","Research",[41,42,44,50],"cs-grid",{"cols":43},2,[45,46],"cs-media",{"alt":47,"caption":48,"src":49},"Heuristic evaluation of the current machines","Heuristic evaluation of the current machines.","\u002FZVV\u002FHeuristic_evaluation.webp",[45,51],{"alt":52,"caption":53,"src":54},"Analysis of ticket machines in different countries","Ticket machines in other countries.","\u002FZVV\u002FCompetitor_Analysis.webp",[41,56,57,62],{"cols":43},[45,58],{"alt":59,"caption":60,"src":61},"The five observation participants","Five participants using the old software in their everyday setting.","\u002FZVV\u002Fparticipants.webp",[45,63],{"alt":64,"caption":65,"src":66},"Summary of observation results","What the observations showed.","\u002FZVV\u002Fgeneral_observations.webp",[45,68],{"alt":69,"caption":70,"src":71},"User journey with the current ZVV ticket machines","The journey with today's machines.","\u002FZVV\u002Fuser_journey_zvv.webp",[36,73,76],{"n":74,"title":75},"02","Iterations",[45,77],{"alt":78,"caption":79,"src":80},"Overview of prototype iterations","Every iteration was tested with real users.","\u002FZVV\u002FIterations_black.webp",[36,82,85,104,116],{"n":83,"title":84},"03","Result",[41,86,88,94,99],{"cols":87},3,[45,89],{"alt":90,"caption":91,"src":92,"ratio":93},"Redesigned home screen with quick actions","Home screen with quick actions.","\u002FZVV\u002Ffinal_01.webp","3 \u002F 4",[45,95],{"alt":96,"caption":97,"src":98,"ratio":93},"Ticket selection with clear separation between options","Clear separation between tickets.","\u002FZVV\u002Ffinal_02.webp",[45,100],{"alt":101,"caption":102,"src":103,"ratio":93},"Customising a ticket for a specific route","Customising a ticket for a route.","\u002FZVV\u002Ffinal_03.webp",[41,105,106,111],{"cols":43},[45,107],{"alt":108,"caption":109,"src":110},"Optional zone adjustment step","Optional zone adjustments.","\u002FZVV\u002Ffinal_04.webp",[45,112],{"alt":113,"caption":114,"src":115},"Checkout with selected tickets and payment options","Checkout.","\u002FZVV\u002Ffinal_05.webp",[45,117],{"alt":118,"caption":119,"src":120},"Testing the final prototype with people in the city","Street tests of the final prototype.","\u002FZVV\u002Fuser_testing.webp",{"title":122,"searchDepth":43,"depth":43,"links":123},"",[],"In a university module we redesigned the interface of Zurich's ZVV ticket machines. Over several design sprints we simplified complex flows, modernised the visual design, and added customisation and accessibility features.\n",{"src":126,"alt":127},"\u002FZVV\u002Fthumb.webp","Redesigned ZVV ticket machine screen",null,"md",{},[132,133,134,135],"Heuristic evaluation, and a competitor analysis of ticket machines in several countries.","Led observations of people using the old machines in real situations.","Redesigned the full ticket-buying flow, with better accessibility.","Ran iterative user tests, ending with street tests of the final prototype.",true,"ZHdK","A redesign of an outdated ticket machine interface.","\u002Fwork\u002Farchive\u002Fticket-machine-zvv",{"text":141},"In street tests, the final prototype did significantly better than the current machines across all user groups. People found it more accessible and easier to use.","UX Research, UI Design",{"title":31,"description":122},"Student project","work\u002Farchive\u002F4.ticket-machine-zvv","Jeanne Antonin, Ege Seçgin, Elia Salerno, Stepan Vedunov","archive","2023, university module","2023","qZwSVUvVSpMiTtzDf8NStEQmQyG9ASkUP9lEEsu5Nyw",{"title":13,"href":152},"\u002Fwork\u002Fkymu",1794319028392]